Remedium Aromatherapy Online Shop Privacy & Terms

PRIVACY POLICY

Your privacy is important to us.

To enhance your shopping experience, certain information may be gathered about you as you interact with our website. It is, therefore, essential to understanding the types of information collected and how it is used. Accordingly, the below privacy practices apply to the Site located at Remedium. co and other systems that it is affiliated with.

When you place an order, please create an account or sign-up for our newsletter; you will be asked to submit your details, including but not limited to your full name and email address. In addition, your payment information and shipping details will also be collected. However, your security and the protection your information are our top priorities, and we are committed to maintaining your privacy at all times. In addition, we recognize your right to confidentiality and guarantee that your information will not be shared or sold to others.

We welcome any feedback, and if you have any questions or comments, please feel free to contact us.

TERMS AND CONDITIONS

The following terms and conditions apply to all transactions conducted via the Remedium. co website. Please ensure all details are read carefully before placing your order.

DISCLAIMER

The information provided on this website is provided for information purposes only. It is not meant to substitute professional advice. Would you mind consulting your doctor or physician before using these products, as we cannot be held liable for any inaccuracies or misstatements about the products? All product information on this website is provided to us by the product manufacturer. Remedium.co does not guarantee the accuracy of this information. We advise contacting the manufacturer for the most complete and accurate product information or data. Customer reviews are provided for information purposes only.

WEBSITE CONTENT

Using our website, you acknowledge that the Remedium.co site contains information, data, images, videos, audio, and other web content protected by copyright laws. Therefore, you may not modify, delete, remove, add to, publish, or transmit this content. Furthermore, the information on the website can only be used for personal purposes and not for commercial use.

ORDER PROCEDURE AND DELIVERY

To plan an order for any of our products, please follow the procedures outlined on the shopping cart page of the website. You are responsible for ensuring all provided details are complete, accurate and correct. Once your order transaction has been completed and the item has been paid for, the shipping process will occur. Our online carts are automatic, which means that once you have placed your order, there is no immediate cancellation. However, all items are refundable under the Shipping and Returns of Remedium.co if you are unsatisfied with your purchase.

POSTAGE AND PACKING

Please refer to the Shipping and Returns of Remedium.co for shipping information and price details. Please note that our shipping is limited to the United States only.

PAYMENT

Any order must be paid by credit card or via Paypal before delivery. All prices are in Canadian dollars.

AVAILABILITY

If we cannot supply the products ordered, we will inform you as soon as possible. In case of unavailability, we may propose to provide you with a substitute product. If you have ordered and paid by credit card or Paypal to find your product unavailable, a full refund of the purchase price will be provided.

RETURNS

Please refer to the Shipping and Return of Remedium.co

HOW DO WE USE YOUR COLLECTED INFORMATION?

In cases such as purchasing any product from our Site and signing up for our email newsletter, we may require you to provide information identifying you personally. This information may include your name, email address, billing address, telephone number, and credit card/payment account information.

We will never sell or share your personal information with any persons or organizations except when required by law to investigate illegal or criminal activities. In regards to the email newsletter, you may cancel at any time. By following our opt-out link under our emails sent to you, you can also contact us directly to be removed from our list by emailing contact@Remedium.co.

CREDIT CARD INFORMATION

Your credit card information is passed securely during your online purchase using the SSL feature to our payment gateway.

We never store your credit card information for any reason.

COOKIES; WHAT ARE THEY & HOW DO WE USE THEM

Cookies allow our Site ONLY to record your browsing experience (when searching and browsing our Site) and respond to your interests.

Cookies CAN NOT grant access to your devices (such as the computer, tablet, or smartphone) or any information stored on your computer. You may decide to reject or accept cookies. Most web browsers (such as Google Chrome, Firefox, Safari, or Microsoft Edge) automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

WE USE ONLINE ADVERTISING SUCH AS GOOGLE ADWORDS & FACEBOOK ADS

Our online store uses Google AdWords and Facebook Ads remarketing services to advertise on third party websites (including Google and Facebook). Using this remarketing, we promote to our previous visitors who haven’t completed a task on our Site (such as not meeting the purchase cycle or joining the email list). This could be an advertisement on the Google search results page or a site in the Google Display Network or Facebook Ads platform.

HOW TO CANCEL REMARKETING AND ADVERTISING

Visit Goole’s Ads Setting Page to opt out of our Google AdWords Remarketing.

You can also opt out of any third-party vendor’s cookies by visiting the Network Advertising Initiative.

UPDATES OF THIS PRIVACY POLICY

Occasionally, we may change this Privacy Policy. Should we do so, we will post a notification on the Site. Changes will take effect from the date they are posted.